Updated 2026-10-20

Verification at Reelraven

How Reelraven verification works: the exact ID, proof of address and payment documents we accept, how to upload them, review timing and common rejection reasons.

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Reelraven verification in three document groups

Verification at Reelraven comes down to three document groups: a government photo ID, a proof of address, and proof of the payment method you used. Send clear copies of all three and most accounts clear our KYC check quickly, before your first Reelraven withdrawal is released.

We run this Know Your Customer (KYC) check to confirm you are the account holder, that you meet the minimum age, and that the funds moving in and out belong to you. It protects your balance and keeps play fair. Nothing here touches our licence or encryption — those live on other pages; this one is purely the procedure.

You must be of legal gambling age to pass: that is 18 in Alberta, Manitoba and Quebec, and 19 in every other province. Your ID is what proves it.

Payment proof for your Reelraven deposits

Payment proof links the method you funded your account with to you personally. What we ask for depends on how you topped up — the minimum deposit and the full method list live on our Reelraven payments page.

For a card deposit, submit a photo of the card showing your name and the last four digits; cover the middle digits and the CVV on the back. For e-wallets such as MiFinity, Luxon Pay or Interac, a screenshot of your account showing your name, email and the relevant transaction is enough. For crypto deposits we may ask for the wallet address or transaction reference used.

Why we ask for payment proof

It stops anyone else's card or wallet funding your Reelraven account and guarantees a withdrawal returns to a source that belongs to you. One clean image per method usually settles it.

How to upload verification documents at Reelraven

Uploading is done from inside your account, not by email, so your files stay attached to your profile. Follow these steps:

Log in to your Reelraven account.
Open the account or profile menu and find the Verification or Documents section.
Choose the document category — identity, address or payment.
Upload a clear file in JPG, PNG or PDF.
Submit and wait for the status to change to "under review".

If live chat is quicker for you, our team can point you to the right upload slot — reach us via Reelraven login and the on-site chat, or by email at support@reelraven.com in English or French. Keep file sizes reasonable and avoid heic or zip formats, which some devices export by default.

Playing responsibly while you verify

Verification is also a good moment to set your limits. Reelraven offers deposit and session tools you can switch on from your account, and we honour provincial self-exclusion programs if you need a longer break.

You must be of legal gambling age in your province to hold a verified account — 18 in Alberta, Manitoba and Quebec, 19 everywhere else in Canada. If gambling stops feeling like entertainment, free and confidential support is available from ConnexOntario at 1-866-531-2600 or at responsiblegambling.org. Take breaks, and never chase a loss.

Frequently Asked Questions

What documents does Reelraven verification require?

Three groups: a valid government photo ID, a proof of address issued within the last three months, and proof of the payment method you deposited with. All names and addresses should match your account details.

How long does Reelraven take to review my documents?

A complete, clearly legible set is normally checked within a short window on the same day. Since withdrawals process in around 24 hours, verifying early means nothing delays your payout.

Why was my Reelraven document rejected?

The most common reasons are blurry or cropped images, an expired ID, a proof of address older than three months, or a name that does not match your account. We tell you which file to resubmit and why.

When should I complete Reelraven verification?

Right after you register is best. Completing KYC before your first withdrawal request keeps your balance ready to move without any hold.

How do I upload my verification files to Reelraven?

Log in, open the Verification or Documents section, choose the category, and upload a clear JPG, PNG or PDF. Our live chat or support@reelraven.com can help if you get stuck.